How-to: Changing user roles and access

Changing a user's role allows you to modify their access level and permissions within your organization. This guide walks you through changing roles and explains important considerations.

Before you begin

Before changing a user's role, ensure that:

  • You have Owner permissions in your organization
  • You've reviewed any API keys associated with the user
  • You understand the implications of the new role's permissions

🚧

Warning: API Key Impact

Changing a user's role will automatically invalidate all API keys associated with that user. This can lead to:

  • Service disruptions and cluster downtime
  • Break automated processes and CI/CD pipelines
  • Disconnect third-party integrations

Always review and replace affected API keys before proceeding with role changes.

Changing a role

To change a user's role:

  1. Navigate to the organization settings

    • Select "Manage organization" at the top of the Cast AI console:

  2. Find the user

    • In the organization profile view, locate the user in the list. For the full list and search capabilities, go to "Access control" --> "Users" in the navigation sidebar on the left-hand side:

    • Each user's current access to resources is displayed in the same row as their name.

  3. Change the role

    • Click on the name of the user whose role you wish to change

    • Select the new role from the available options:

The change takes effect immediately.

After changing a role

After changing a user's role:

  • Inform the user about their new permissions
  • Ask them to set up new API keys if needed
  • Verify their access to required resources